Contact Social Casinos — Reach Our Editorial Team

Got a question about a sweepstakes casino we've reviewed, spotted something that needs updating, or want to suggest a new operator for us to look at? This page explains how to reach the Social Casinos team and what kind of help we can offer.

How to Get in Touch

The best way to contact us is by email at [email protected]. We read every message and try to respond within two working days. If you're writing about a specific review or listing, mention the operator name and the date you viewed the page — it helps us track down exactly what you're referring to.

What We Can Help With

brain-workshop.org is an independent comparison site covering sweepstakes and social casinos, including sites like Crown Coins, SplashCoins, and the other operators listed on our rankings. Here's what we're best placed to answer:

Questions about how sweepstakes casinos work — the Gold Coins and Sweepstakes Coins dual-currency model, how the free entry method works, or what redemption generally involves.
Corrections and accuracy flags — welcome offers, eligible states, and terms at sweepstakes casinos change often. If something on our site looks out of date, tell us and we'll check it.
Content suggestions — if there's a new sweepstakes casino, a topic, or a state-specific question you'd like us to cover, let us know.
General site feedback — anything that would make the site more useful to you as a reader.

What We Can't Help With

We're an editorial comparison site, not an operator, payment processor, or regulator. That means we can't do the following on your behalf:

Access, verify, or make changes to your account at any sweepstakes casino
Process, expedite, or explain the status of a coin purchase or prize redemption
Confirm whether a specific site is legal for you to use in your state
Provide identity verification (KYC) support for an operator

For any of the above, you'll need to contact the operator's own customer support directly — usually found in the help section or footer of their site. Each operator sets its own eligible states, age requirements, redemption thresholds, and identity verification rules, and only they can act on account-specific requests.

A Note on Legal and Financial Questions

We're happy to explain how the sweepstakes model generally works, but we don't offer legal or tax advice. Availability of sweepstakes casinos varies by state, laws change, and some jurisdictions restrict or prohibit this model entirely. If you have a specific question about whether a platform is available where you live, or whether a redeemed prize is taxable, we'd point you toward the operator's terms and conditions or a qualified professional rather than guess on your behalf. If you're also weighing up options outside the sweepstakes model, our page on Best Non GamStop Casinos 2026 may be a useful next stop.

Responsible Play

If you or someone you know is struggling with gaming habits, please mention this in your message. While sweepstakes casinos use free-to-play virtual currency rather than traditional real-money wagering, the games involve chance and can still become habit-forming for some players. We can point you toward general responsible-play resources, though we're not a support service ourselves.

What Happens After You Write to Us

A real member of our editorial team reads and responds to every message — we don't rely on automated replies. Our usual response window is two working days, though it can run a little longer during busy periods. If your enquiry needs input from more than one person on the team, we'll let you know if it's going to take longer.

Whether you're double-checking a welcome offer before signing up, flagging an outdated detail, or just want to tell us what you think of the site, we'd genuinely like to hear from you.